Payment policy

Currency and taxes

Prices are in US dollars. VAT, GST or sales tax is added at checkout where it applies, based on your billing country.

Payment methods

We accept the methods shown at checkout: credit and debit cards (Visa, Mastercard, American Express, Discover), Apple Pay and Google Pay, PayPal, cryptocurrency (for example Bitcoin, Ethereum, USDC, Litecoin and Tether) and UPI for customers in India. Available methods can vary by country and amount.

Billing terms

You can pay monthly, every six months or yearly. Longer terms have a lower price per month and are charged up front for the whole term. The price per month and the total for the term are shown before you pay.

Renewals and invoices

An invoice is created before each renewal and emailed to you. The service renews when the invoice is paid. Update your payment method before the due date to avoid a suspension.

Late payment

Unpaid invoices lead to suspension after 3 days and termination after 7 days, as set out in the terms of service.

Fraud checks and chargebacks

We screen orders for fraud and may ask for identity verification. Please contact us before you dispute a charge with your bank. A chargeback on a valid charge may lead to account suspension and recovery costs.

Refunds

See the refund policy.